Your purchase offer indicates your agreement to the terms contained in these regulations.
These terms are written in the masculine form for convenience only but apply equally to all genders.
1.1. Any person performing an action, including purchasing products and/or services offered in the application or website, declares that they are aware of these regulations and the participation rules and accept them. They also declare that they or anyone on their behalf will have no claims or lawsuits against the application or website owners and/or operators except for claims related to breaches of obligations under these regulations.
1.2. Only the rules published in these regulations will obligate the company Tigre Ltd. towards users.
1.3. The owner of the application or website is Tigre Ltd., a registered company in Israel.
1.4. Tigre Ltd. reserves the right to modify these regulations from time to time, with changes applying only to purchases made after such modifications.
1.5. "User": The customer, the buyer, the order placer, or their representative, collectively referred to as "User" or "Buyer" for convenience.
2.1. The application and website are e-commerce platforms owned and operated by Tigre Ltd.
2.2. The platform offers various delivery services at attractive prices under special conditions.
3.1. Any Israeli resident over the age of 16 with a valid email address, ID, and credit card from an Israeli bank can purchase through the platform.
3.2. Tigre Ltd. reserves the right to prevent any user from making purchases temporarily or permanently, at its sole discretion, without prior notice.
3.3. Purchase denial may occur if the user provides incorrect payment details, engages in actions harmful to Tigre Ltd., or has a restricted credit card.
4.1. The platform presents a variety of products at competitive prices and under special conditions.
4.2. Product images are for illustration purposes only, and discrepancies may occur between images and actual products.
4.3. Tigre Ltd. is not responsible for the content of external links provided on the platform.
4.4. Tigre Ltd. strives to ensure stock availability. If an item is unavailable, the company will notify the buyer and offer a replacement or cancel the order without charge.
4.5. The availability of each product is subject to change at Tigre Ltd.'s discretion.
5.1. Users must provide personal details, including full name, email, password, phone number, and address, to register and purchase.
5.2. To complete a purchase, users must provide valid credit card details or choose in-store pickup.
5.3. Providing personal details is optional but required for making a purchase.
5.4. Tigre Ltd. commits to securing user information and using it solely for the purposes outlined in these terms.
5.5. The company may cancel purchases if false or incomplete information is provided.
5.6. Each order receives a unique serial number, but orders not successfully processed in Tigre Ltd.'s system are invalid.
6.1. Products are offered at competitive prices without quantity or time restrictions unless stated otherwise.
6.2. Each product’s sale conditions will be detailed on its respective sales page.
6.3. Purchases require credit card authorization.
6.4. Upon successful order placement, a confirmation email will be sent, and details will appear under "My Orders." The buyer’s credit card will be charged accordingly.
7.1. Delivery terms and times are specified in the platform's shipping policy or purchase confirmation.
7.2. Delivery times count only business days (Sunday-Thursday, excluding weekends and holidays).
7.3. Shipping may be conducted via registered mail or courier service at Tigre Ltd.'s discretion.
7.4. Tigre Ltd. may refuse to deliver to specific locations, in which case the buyer may collect the order without a shipping fee.
7.5. The company is not liable for delays caused by external factors such as strikes, technical failures, natural disasters, or security incidents.
7.6. Shipping fees include packaging, insurance, and handling costs unless stated otherwise.
7.7. Upon delivery, the courier may request identification and a signature.
8.1. Prices include VAT as required by law.
8.2. Approved purchase offers are binding and require full payment, including additional charges such as shipping.
8.3. Buyer payments will be processed via the provided credit card details.
9.1. Order cancellations must be requested via email to Tigre Ltd.
9.2. Buyers may cancel purchases in writing per the Israeli Consumer Protection Law.
9.3. Cancellations are not permitted for perishable goods, custom-made items, or opened software/media products.
9.4. Buyers must return products in their original condition at their own expense.
9.5. Refunds (excluding shipping costs) will be issued within 14 days of cancellation notice.
10.1. Tigre Ltd. may cancel sales at its discretion in cases of illegal activities, technical errors, force majeure events, typographical errors, or violations of these terms.
10.2. Orders placed with incomplete or incorrect details may be canceled.
11.1. Tigre Ltd. commits to protecting user data and storing it securely.
11.2. As an online platform, absolute security cannot be guaranteed, and the company is not liable for security breaches.
11.3. The company may collect and analyze user activity for statistical purposes.
11.4. Users may receive promotional communications unless they opt out.
11.5. User data will not be shared with third parties except in cases of legal violations, court orders, or disputes involving Tigre Ltd.
12.1. Tigre Ltd. will not be liable for indirect damages resulting from platform use.
12.2. Users are responsible for verifying product details before purchasing.
12.3. The company is not liable for errors in pricing or descriptions.
By using this platform, you acknowledge and accept these terms and conditions.
Our app/website may collect and process your location information (such as GPS coordinates or approximate location) when you use certain services, such as delivery or location-based recommendations. This information is collected with your consent and may be used to enhance your user experience.
We use your location information to provide and improve our services, including:
We do not share your precise location data with third parties, except in cases where it's necessary to provide the requested services (e.g., to a delivery partner). In such cases, the data will be shared securely and only as necessary for the service.
Your location information will be retained only for as long as necessary to provide the service or for any legal requirements. After this period, your data will be deleted.
We implement appropriate security measures to protect your location data and ensure its confidentiality. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
